- 604-961-1055
- info@servicepoints.ca
Service Points is dedicated to transforming pharmacy operations by focusing on efficiency and patient convenience. We offer advanced digital solutions that feature automated prescription refill processing, eliminating the manual burden of managing repeat requests and significantly reducing staff time spent on administrative tasks. This automation ensures faster, more accurate service delivery, minimizes errors, and allows your pharmacy team to dedicate more time to clinical services and patient consultation. By integrating our solutions, your pharmacy can achieve higher throughput, improve patient satisfaction, and solidify your role as a modern, efficient community care hub
The pharmacist mobile application equips pharmacists with powerful tools to enhance patient engagement and operational efficiency. Pharmacists gain immediate access to booked patients and their details, enabling proactive service delivery. Crucially, they can easily make an appointment with patients directly within the platform for consultations or follow-ups. The ability to complete the prescriptions on the app streamlines the fulfillment process, reducing paperwork and errors. For necessary communication, the platform supports integrated features to make phone or video calls on the app, facilitating immediate, secure, and personal interaction with patients wherever they are
Our comprehensive system ensures seamless control and transparency throughout the entire prescription fulfillment and delivery process, whether the order is forwarded by clinics or requested for renewal or refill by patients. Patients gain ultimate flexibility, able to schedule the delivery date and time that works best and track the status of the delivery in real time. For enhanced record-keeping and visibility, patients maintain access to their past pharmacy transactions and all detail of the delivery, along with the ability to reschedule their delivery through the app if necessary. Crucially, patients can securely pay on the phone with their major credit cards and provide insurance information within the system. Once the order is scheduled, the prescription is automatically dispatched to the nearest delivery personnel, ensuring the patient will be able to see the delivery detail until the moment of receipt
Our mobile application provides patients with full command over their medication process, enabling them to easily request prescription renewal and refill and conveniently pay for their prescription on the app. Transparency is key, allowing patients to track the status of their prescription in real time and clearly know which pharmacist is working on their case. Furthermore, the app simplifies logistics by allowing patients to upload prescriptions and send them to the pharmacy, alongside securely providing necessary insurance information, ensuring fast and accurate fulfillment without a physical visit.