📞 +1-604-454-0138 ✉️ info@servicepoints.ca
Field Service Management

Stop coordinating.
Start orchestrating.

Your competitors use scheduling apps. You need an engine. Service Points automatically sequences multi-step jobs, dispatches the right technician at the right moment, and triggers the next activity the instant the previous one is done — zero manual handoffs.

1,200+
Vehicles dispatched real-time
65+
Technicians coordinated daily
40%
Less coordination overhead
Live dispatch — Chiller installation
Live
Site survey & assessment
Marcus K. · Certified assessor
Step 1/5
Done
Chiller installation
David L. + Sarah M. · 2 techs
Step 3/5
~2.5h left
System commissioning
Auto-dispatches when step 3 done
Step 4/5
Queued
Handover & sign-off
Waiting for commissioning
Step 5/5
Locked
Utilization rate
82%
↑ 17% this month
First-time fix rate
89%
↑ from 71% baseline
Who it's built for

Three verticals. One orchestration engine.

Service Points FSM serves three distinct industries — each with their own ICP-specific landing page, pricing, and free tools. Choose your vertical below.

🌡️
Tier 1 ICP — Start here

Commercial HVAC

Chiller installations, VRF retrofits, and large commercial system servicing — where multi-step, multi-technician coordination directly impacts your job margin.

  • 5-day chiller installations with 4+ technicians
  • Activity sequencing from site survey to handover
  • EPA compliance logging built in
  • $5K-$15K margin recovered per large job
Explore HVAC solution + calculator →
🏗️
Tier 2 ICP

Construction

General contractors managing multi-trade jobs where framers, electricians, plumbers, and inspectors must follow a strict sequence — and one delay cascades into everything downstream.

  • Trade dependency enforcement across all subcontractors
  • Inspection scheduling triggered automatically
  • Real-time status across all active sites
  • One delay costs $10K+ — orchestration prevents it
Explore Construction solution + calculator →
🏥
Tier 3 ICP

Medical Equipment FSM

Home health agencies, medical equipment service companies, and diagnostic lab dispatch — where HIPAA compliance, credentialing, and activity sequencing are non-negotiable.

  • HIPAA-compliant workflow orchestration
  • Credentialing-based dispatch for each activity
  • Nurse → equipment → training → billing sequencing
  • Automated compliance documentation
Explore Medical Equipment FSM + readiness quiz →
How it works

From job request to completion — automatically

Four steps. Zero manual coordination. Your team focuses on quality, not logistics.

01

Define your job template

Set up your activity sequence once. Service Points stores it as a reusable template — what steps, in what order, with what skills.

02

Job created and dispatched

When a new job comes in, Service Points matches the template and dispatches the first activity to the nearest qualified technician — automatically.

03

Activities trigger each other

When a technician marks an activity complete on their mobile app, the next is automatically triggered. Zero manual handoff.

04

Job closes with audit trail

When the final activity is complete, the job closes automatically — generating a complete log, compliance docs, and billing trigger.

Outcomes that matter

What operators see after 90 days

When you replace manual coordination with intelligent orchestration.

82%
Technician utilization
Up from industry average of 65%.
89%
First-time fix rate
Up from 71% baseline.
40%
Less coordination overhead
More jobs completed per day.
$15K
Margin recovered per job
Per chiller installation average.

Ready to stop losing $15K per job?

Book a 20-minute demo. We'll show you how Service Points handles your specific job types.