📞 +1-604-454-0138 ✉️ info@servicepoints.ca
FSM for Commercial HVAC

Stop losing $15K per installation to coordination chaos

A 5-day chiller installation shouldn't require constant phone calls. Service Points sequences every activity automatically — site survey to handover — so your technicians are always in the right place at the right time.

$15K
Margin recovered per large job
82%
Technician utilization (up from 65%)
40%
Reduction in coordination overhead
Live — Chiller installation job
Live
Site survey & assessment
Marcus K. · EPA certified
1/5
Done
Equipment delivery & staging
Logistics team · On-site
2/5
Done
Chiller installation
David L. + Sarah M. · Active
3/5
~2.5h left
System commissioning
Auto-dispatches when step 3 done
4/5
Queued
Handover & sign-off
Locked until commissioning complete
5/5
Locked
The coordination problem

Why commercial HVAC contractors lose margin on every large job

Housecall Pro and Jobber treat a chiller installation as one job with notes. They have no concept of predecessor activities, automatic re-dispatch, or multi-technician sequencing. You're using a scheduling app for an engineering problem.

Where your margin disappears

Idle technician cost
A technician arriving before the predecessor activity is complete waits on your dime. At 4 technicians × $45/hr × 2 hours of idle time = $360 per occurrence. On a 5-day job, this happens multiple times.
Manual coordination overhead
Your operations manager spends 2-3 hours per large job on the phone coordinating handoffs between activities. That's $50-$100 in admin cost per job that produces zero revenue.
Compliance paperwork
EPA refrigerant tracking, permit documentation, commissioning sign-offs — manually filed after every job. One missed document = a compliance violation or a failed inspection.
Wrong technician dispatched
Sending a general technician to a commissioning step that requires an EPA-certified engineer means rework, return visits, and a customer who questions your competence.

How Service Points solves it

⚙️
Multi-step job orchestration

Define your activity sequence once — site survey → delivery → installation → commissioning → handover. Service Points auto-triggers each step when the previous is complete.

🎯
Skill-based smart dispatch

Commissioning requires EPA certification. Installation needs VRF experience. Service Points only dispatches technicians who meet the exact skill requirements for each activity.

📋
Built-in compliance logging

Refrigerant tracking, permit records, and commissioning sign-offs are captured automatically as part of the workflow — not as separate paperwork after the fact.

📱
Mobile-first technician app

Your technicians get clear task assignments, job details, and activity updates on their phone. No calls, no confusion, no waiting to find out what's next.

Free tool

Calculate your job profitability

Most contractors don't know what their large jobs are actually costing them. This calculator shows your real margin per job — and how much you can recover with better coordination.

HVAC Job Profitability Calculator
Enter your job details to see your real margin
Net margin
Calculating...
Gross profit
Net margin %
Coordination waste
Recoverable with SP
Margin breakdown
0%25%50%+
Loading insight...

Industry benchmarks for commercial HVAC

35%
Average net margin
Industry benchmark for commercial installations
20%
Warning zone
Thin but viable at high volume
What Service Points recovers
Idle technician time eliminated~$1,620/job
Coordination admin saved~$300/job
Return visit prevention~$800/job
Total recoverable per job~$2,720
Annual impact (20 large jobs/year)
$54,400
In recoverable margin annually — well above the cost of Service Points.
HVAC pricing

ROI is obvious

One recovered large job pays for Service Points for an entire year.

Starter
$299
per month · up to 5 technicians
For small commercial teams doing 5-10 large jobs per month.
  • Up to 5 technicians
  • Smart dispatch by skill & proximity
  • Activity sequencing (up to 8 steps)
  • Mobile technician app + web portal
  • EPA compliance logging
Start free trial
Most popular
Growth
$499
per month · up to 20 technicians
For growing commercial contractors managing complex multi-day installations.
  • Up to 20 technicians
  • Full orchestration (unlimited steps)
  • Compliance logging & audit trails
  • Advanced skill taxonomy
  • Real-time dashboard & reporting
  • QuickBooks integration
Book a demo
Scale
Custom
30+ technicians · enterprise
For mid-market contractors and multi-site operations.
  • Unlimited technicians
  • Custom ERP/CRM integrations
  • Dedicated account manager
  • SLA guarantee (99.9% uptime)
  • Custom onboarding program
Talk to us

Ready to recover $15K per installation?

Book a 20-minute demo. We'll map your specific chiller installation workflow and show you exactly what Service Points would recover.