ServicePoints
A pharmacy platform your patients actually love Prescription refills, consultation requests, real-time status tracking, mobile payments, and last-mile delivery — all in one integrated platform for pharmacists and patients.
40%
Fewer inbound support calls
2x
Faster prescription processing
100%
Delivery visibility for patients
Prescription queue
AK
Amoxicillin 500mg · A. Kim
Refill · Ready for pickup
Ready MP
Metformin 1000mg · M. Patel
Delivery · Out for delivery
In transit RN
Atorvastatin 20mg · R. Nguyen
Delivered 10:42 AM
Delivered Platform features
Everything your pharmacy needs, nothing it doesn't A complete, integrated platform connecting your pharmacy team with your patients — from prescription to doorstep.
📱
Patient App Give patients a single app for everything — prescriptions, consultations, payments, and delivery tracking.
Easy prescription refill and renewal requests Consultation booking with your pharmacist Real-time prescription status tracking Mobile payment processing 💊
Pharmacist App Efficiently receives and dispatches all patient requests — so your team spends less time on admin and more on patient care.
Centralized prescription queue management One-tap refill approval and processing Renewal requests sent directly to prescribing physician Inventory alerts and management 🚚
Delivery System End-to-end delivery tracking that keeps patients informed and your delivery team efficient.
Real-time delivery tracking for patients Driver dispatch and route optimization Digital proof of delivery Same-day and scheduled delivery options 🔗
Healthcare Integration Connect your pharmacy to the broader healthcare ecosystem — physician eRx, clinic EMRs, and provincial drug databases.
Electronic prescription receipt (eRx) Direct connection to Service Points clinic EMR PharmaNet integration (BC) Drug interaction and allergy checking Pharmacy outcomes
What pharmacies see after 90 days Real improvements pharmacists report after switching to Service Points.
40%
Fewer inbound calls
Patients track their own prescriptions.
2x
Faster processing
Down from 28min to 12min average.
95%
Patient satisfaction
Real-time visibility drives trust.
30%
More deliveries
Efficient routing handles more volume.
Ready to modernize your pharmacy? Book a 20-minute demo and we'll show you how Service Points transforms your prescription workflow.